Aaramik® provides a limited structural warranty on selected furniture items.
This warranty applies to:

• Wooden frame structure

• Joinery

• Internal support system

• Manufacturing defects

The warranty is valid from the date of delivery.

2. What the Warranty Covers

The warranty applies only to issues caused by:

• Manufacturing defects

• Structural failures

• Poor craftsmanship on our part

• Loose joints or internal structure problems

If any covered issue occurs, Aaramik® will:

• Repair the item, OR

• Replace the defective component, OR

• Provide an appropriate solution based on the situation

(Aaramik® will decide the most suitable resolution.)

3. What the Warranty Does NOT Cover

Because furniture is used daily, the warranty does not cover:

❌ Wear & Tear

• Fading of fabrics or polish

• Cushion/foam softening over time

• Minor scratches or usage marks

❌ Damage from Misuse

• Water damage

• Heat or sun exposure

• Rough handling or dropping the product

• Using the furniture for unintended purposes

❌ Environmental Damage

• Humidity-related swelling

• Exposure to moisture or placement outdoors

• Termite infestation caused at the customer’s premises

❌ Custom Requests

Any structural issue resulting from a customer-requested modification is not covered.

4. Upholstery, Fabric & Finish

Upholstery (fabric/foam/leatherette) and surface finishes are not covered under structural warranty due to their natural wear characteristics.

However, we guarantee:

• High-quality fabric

• Proper installation

• Smooth finishing

Any issues at the time of delivery should be reported within 24 hours.

5. Duration of Warranty

Aaramik® offers different warranty periods depending on the furniture category:

• Wooden Bed Frames: 1 year

• Sofa Frame Structure: 1 year

• Dining Sets (structure): 1 year

• Chairs/Accent Furniture: 6 months

6. Warranty Claim Process

If you experience an issue covered under this warranty, contact us with:

• Your name

• Order number

• Clear photos/videos of the issue

• Description of the problem

Contact through:

📞 0345-8585111
💬 WhatsApp: 0345-8585111
📧 Email: support@aaramik.com

Our team will assess the issue and provide a solution.

7. Repairs & Service Charges

If the issue is not covered under the warranty, repairs may still be available, but charges will apply.
Shipping or transport costs for repairs may also apply depending on location and product size.

8. Limitations of Warranty

• Warranty applies only to the original purchaser.

• Warranty is void if the product has been altered, disassembled, or repaired by anyone other than Aaramik®.

• Warranty does not cover commercial use (restaurants, offices, hotels), unless discussed separately.

9. Final Notes

Handcrafted furniture contains natural variations in wood, texture, and tone. These variations are part of the product’s beauty and are not considered defects.

Aaramik® reserves the right to update or modify this Warranty Policy at any time.